Ratings & Reviews

Overall Rating

5
(56 reviews)
96.4% of customers recommend this property

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Resident Reviews

submitted by Lisa T. - |Recommended: NoThe building is amazing w the best amenities. The apartments are spacious and include beautiful and energy efficient appliances. Management is so attentive and quickly resolves any issues that may arise issues hardly arise because the building is so perfect . It is rare that building management really cares about tenants- that is not an issue at the Modera It is a dream living here
Review From Modern Messagesubmitted by Jenna S. - |Recommended: YesGreat community We have en... — Great community We have enjoyed our lease at Modera so far. The amenities are top knotch, the cleaners keep it so clean, and the units are nice and spacious
response from property -Hi Jenna, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Hope you visit us again soon! Romanie N, Community Manager
Review From Modern Messagesubmitted by Aswin M. - |Recommended: YesSo far my experience has be... — So far my experience has been great. The building has so many amenities that I forgot to take advantage of some of them. Really feel at home now, now that I am pretty much moved it. Staff, especially Ricky at the Leasing option has been really supportive during the initial move in phase.
response from property -Hi Aswin, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! See you next time! Romanie N, Community Manager
submitted by Ariel - |Recommended: YesI toured the Modera today and truly cannot find a single word of criticism. Scheduling the tour was incredibly seamless, and the leasing staff was great. The building itself is spectacular, there is a true attention to detail. Everything is clean and well-maintained in each of the common spaces, and the units I saw were immaculate. Upon leaving the building, I felt relieved and excited as opposed to stressed and pressured as I've felt leaving other buildings. The incentives are attractive, making the Modera truly a top contender
response from property -Ariel, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon. Romanie N. Community manager
Review From Modern Messagesubmitted by Sharim S. - |Recommended: YesGreat apartment that focuse... — Great apartment that focuses heavily on community building to make the stay enjoyable for all All the employees from the concierge to the property managers are friendly and dedicated to the work they do.
response from property -Dear Sharim, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We're here for you anytime! Romanie N, Community Manager
Review From Modern Messagesubmitted by Cole W. - |Recommended: YesEverything has been great s... — Everything has been great since moving in a few weeks ago The staff, the residents, the dogs.. have all been very wonderful. Glad to be apart of the community
response from property -Cole, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. See you next time! Romanie N, Community Manager
Review From Modern Messagesubmitted by Mary C. - |Recommended: YesIncredible thus far Tatian... — Incredible thus far Tatiana was an incredible help with the application process, and the entire leasing team has helped make moving in seamless
response from property -Hey Mary, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know if there is anything else we can do for you! See you next time! Romanie N, Community Manager
Review From Modern Messagesubmitted by Daniel O. - |Recommended: YesAwesome building The buil... — Awesome building The building has great views and amenities. The leasing manage Tatiana is awesome. Looking forward to enjoying this place for years to come
response from property -Daniel, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. See you next time! Romanie N, Community Manager
Review From Modern Messagesubmitted by Rugved P. - |Recommended: YesGreat apartment community f... — great apartment community fantastic experience will definitely share with friends and associates. the amenities add the additional luxury to the experience
response from property -Hi Rugved, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Hope you visit us again soon! Romanie N, Community Manager
Review From Modern Messagesubmitted by Gina K. - |Recommended: YesThis is a really luxurious ... — This is a really luxurious apartment with great features. I would also say I love friendly staff and lots of fun events this place hosted so far.
response from property -Hey Gina, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you. Romanie N, Community Manager
Review From Modern Messagesubmitted by Kevin W. - |Recommended: YesThe maintenance and leasing... — The maintenance and leasing teams are very helpful, and the amenities plus the freshness of a new building have made this a nice living experience.
response from property -Greetings Kevin, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. We're here for you anytime! Romanie N, Community Manager
Review From Modern Messagesubmitted by Sanjeev R. - |Recommended: YesBuilding and amenities are ... — Building and amenities are great, wish leasing office staff was a bit more responsive to calls and emails, I never seem to catch them when calling
response from property -Sanjeev, Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward to seeing you at our next resident event. Romanie N, Community Manager
Review From Modern Messagesubmitted by Jaclyn D. - |Recommended: YesGreat experience so far can... — Great experience so far cant wait for more resident activities. After moving weve enjoyed walking to near by places and getting morning coffee.
response from property -Hi Jaclyn, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of Modera New Rochelle! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime! Romanie N., Community Manager
submitted by Aaron C. - |Recommended: YesLove living here
response from property -Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. See you soon! Romanie N. Community Manager
submitted by Anita M. - |Recommended: YesAdditional feedback from leasing process doesn't need to be a public review — I already filled out my move-in survey, and have struggled with whether to bring up this incident from when we were filling out the paperwork to move in, but I figured I'd provide additional feedback so that maybe it can be a teachable moment to avoid a similar situation from happening again. When we applied for our apartment, I a woman applied as the primary tenant, and my partner a man was the co-applicant. Our lease has my name listed first, as does our edited lease from when an error from the original lease was corrected. Every step of the way, this was how we were listed, and we were both fine with that, since I handled the brunt of the leasing process for us. When we got our Welcome Home letter, I noticed that Ricky who prepared the letter listed my partner first, rather than myself. On top of that, he named the file partner's name - Welcome Home for my partner's copy, but didn't even bother to rename the file from Copy of partner's name - Welcome Home for the copy that made it to my portal. Frankly, this came across as very sexist, because it looked like Ricky went out of his way to list the man first on this specific document when that wasn't the case on any other ones , made sure to include the man's name on his copy, and then didn't even bother to update the woman's copy to include her own name. When I met Ricky for our pre-move in checklist appointment, he came across as friendly and personable, and was helpful in answering my questions and getting us a copy of the checklist afterwards. I didn't want to bring it up in person, because the experience of working with him face to face was good overall, and I didn't want to make it awkward, especially given that this was 2 days before the beginning of a new lease, and I didn't want to start on a bad note before we even lived here. However, I'm bringing it up now, so that maybe this can be a teachable moment that it's 2022, and the man isn't automatically the partner who handles business with landlords, utility companies, and the like. It comes across as sexist when these kinds of assumptions are made, and while I don't think Ricky deserves punishment or to lose his job over an incidence like this, it might be worth bringing up and providing additional training to avoid something like this happening to someone else in the future.
response from property -Thank you for your feedback on ways we can improve, as well as your kind remarks. We are delighted that you enjoy your apartment tour and look forward to having you apart of our community, soon. Romanie N, Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Modera New Rochelle, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Modera New Rochelle, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose